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Help center

Answers to common questions about your account, programmes and events.

Your account

  • How do I log in?Where the client portal lives and what to do if you cannot get in.
  • What can I do in the client portal?A quick tour of the portal sections.

Programmes

  • How do training plans work?Published programmes, custom programmes and changing your plan.
  • How do I change my membership tier?Tier changes are handled by your coach.

Events and community

  • How do I find and book events?Browse events by category and book from the event page.
  • Can I listen to community articles?Narrated articles on the Community page.
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